Privacy policy
Privacy Policy
Last updated: June 22, 2026
Memory Dollie operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience.
Memory Dollie is powered by Shopify, which enables us to provide our services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through our website and services.
Please read this Privacy Policy carefully. By using or accessing our services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.
Depending on how you interact with our store, we may collect or process the following categories of personal information:
• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Financial information, including payment card details, transaction details, payment confirmation, and other payment-related information.
• Account information, including your username, password, preferences, and account settings.
• Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel.
• Communications with us, including information you provide when contacting customer support.
• Device information, including browser, network connection, IP address, and other unique identifiers.
• Usage information, including how and when you interact with our website and services.
Personal Information Sources
We may collect personal information from the following sources:
• Directly from you, including when you create an account, place an order, contact us, or provide information through our website.
• Automatically through our services, including through cookies and similar technologies.
• From service providers, including companies that help us operate our website, process payments, fulfill orders, provide support, or improve our services.
• From partners or third parties, where permitted by applicable law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide, Tailor, and Improve Our Services
We use your personal information to provide our services, including to:
• Process payments
• Fulfill and ship orders
• Manage returns and exchanges
• Create and manage customer accounts
• Remember preferences and items you may be interested in
• Provide customer support
• Improve your shopping experience
• Recommend products related to your purchases or interests
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending emails, promotional messages, or showing relevant advertisements.
You may opt out of marketing emails at any time by using the unsubscribe link included in our emails.
Security and Fraud Prevention
We use your personal information to help provide a secure shopping experience, authenticate accounts, detect fraud, prevent unsafe activity, and protect our services.
You are responsible for keeping your account login details safe. Please do not share your username, password, or account access details with anyone.
Communicating With You
We use your personal information to respond to your questions, provide customer support, update you about orders, and maintain our relationship with you.
Legal Reasons
We may use your personal information to comply with applicable laws, respond to valid legal requests, enforce our terms and policies, or protect our rights and the rights of our users.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:
• Shopify, vendors, and service providers who help operate our store, process payments, analyze data, provide customer support, store data, fulfill orders, and arrange shipping.
• Business and marketing partners who help provide marketing services or advertising.
• Third parties you direct or authorize us to share information with, such as shipping providers or social media integrations.
• Affiliates or related business entities, where applicable.
• Legal authorities or other parties, when required to comply with legal obligations, enforce our policies, respond to legal requests, or protect our services, rights, and users.
Relationship With Shopify
Our store is hosted by Shopify.
Shopify may collect and process personal information about your access to and use of our store in order to provide and improve the services available to you.
Information you submit through our store may be shared with Shopify and third parties that may be located in countries other than where you live.
Shopify may also use data collected from your interactions with our store, along with interactions with other merchants and Shopify services, to help improve and provide enhanced features.
To learn more about Shopify’s privacy practices, you may review Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
Our website may include links to third-party websites or online platforms.
If you click links to websites not operated or controlled by us, you should review their privacy policies, security policies, and terms of use.
We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or platforms.
Children’s Data
Our services are not intended for children.
We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can request deletion where appropriate.
Security and Retention of Your Information
We take reasonable steps to protect your personal information.
However, no security system is perfect or completely secure, and we cannot guarantee absolute security.
We recommend that you do not send sensitive or confidential information through unsecured channels.
We retain personal information for as long as necessary to:
• Maintain your account
• Provide our services
• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce contracts and policies
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include:
• Right to Access / Know — You may request access to personal information we hold about you.
• Right to Delete — You may request that we delete personal information we maintain about you.
• Right to Correct — You may request correction of inaccurate personal information.
• Right of Portability — You may request a copy of the personal information we hold about you and, where applicable, request that it be transferred.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising — Depending on where you live, you may have the right to opt out of certain data sharing or targeted advertising uses.
• Managing Communication Preferences — You may unsubscribe from promotional emails at any time. We may still send non-promotional messages related to your account, orders, or customer service.
These rights are not absolute and may apply only in certain circumstances as permitted by law.
UK and European Economic Area Customers
If you reside in the United Kingdom or European Economic Area, you may have additional rights, including:
• Objection to Processing — You may ask us to stop processing your personal information for certain purposes.
• Restriction of Processing — You may ask us to restrict how we process certain personal information.
• Withdrawal of Consent — Where we rely on consent to process your personal information, you may withdraw that consent.
Withdrawing consent does not affect the lawfulness of processing based on consent before it was withdrawn.
Complaints
If you have concerns about how we process your personal information, please contact us using the contact information below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country where you live.
If we transfer personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as Standard Contractual Clauses or other applicable lawful transfer methods.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or operational needs.
When we update this Privacy Policy, we will revise the “Last updated” date above and provide notice where required by law.
Contact
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any rights available to you, please contact us at:
For the purpose of applicable data protection laws, Memory Dollie is the data controller of your personal information.